During the global pandemic shipping times are slightly delayed so in addition to our normal policies we are asking for another 4-8 business days in addition to what is stated below.
Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 7-12 business days. The delivery time mentioned above does not include order processing time that usually varies from 1 to 4 business days. If you have purchased anything on Ridezza.com, but didn’t receive it within the guaranteed delivery time, you can get a full refund.
The estimated delivery time for orders on Ridezza.com is 7-12 business days. Due to the fact that shipping time may vary depending on factors beyond our control, we’ve established a period for delivery of 15 days – this may take longer for certain countries so please reach out on our contact us page if you have questions.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of Ridezza.com (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control of Ridezza.com
You can reach out by sending a message on Contact Us page or using your PayPal account.